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(More customer reviews)I have been considering a Dyson vacuum for over a year - the high price was always a concern, along with wondering if the performance was really THAT GOOD. I was hoping a friend would get one so I could borrow it, but my friends haven't cooperated! We just got a dog about a month ago, and she's started shedding, so I thought that it was the perfect time to take the plunge into the Dyson pool of satisfied customers. I was a little conflicted about the re-manufactured Dysons, but until I see how the brand performs, spending over $500 was beyond my budget. I bought from Amazon because an extra one-year warranty is included.
I ordered the vacuum YESTERDAY and it arrived today (thanks to Amazon Prime free shipping!). Assembly took about 5 minutes after unpacking all the accessories. The manual is a little strange, but you can figure it out yourself by just looking at the unit. All you have to do is put the handle with the telescoping rod into the main body. My vacuum seems to be in new condition and still has that new-plastic smell. It's actually quite pretty with its purple highlights.
Now, to the test...I had just vacuumed (previous vacuum is a Eureka) the strip of carpeting from our kitchen into the living room, which is the main high-traffic area in our house. The berber carpet is beaten down, even though it's only about 5 years old, because we walk over this area many times a day. The nap is pretty shot, so I wasn't expecting a great result. But I was surprised and pleased to see that the carpet looks cleaner after using the Dyson.
When you first turn on the vacuum, it seems quiet compared to other vacs - I have a Eureka Boss SmartVac, and the Dyson is much quieter in comparison. But it does have a high-pitched whine in operation that might bother some people, so ear plugs or a set of headphones might be a good thing. I usually listen to the radio on a Walkman (remember those??) while I vacuum, so it won't bother me. The dog doesn't seem to enjoy it, though.
I got a LOT more dust, dirt and hair up from the carpet. In fact, I wonder if all that hair is from the dog we just got, because she hasn't been here that long! OK, well, so far, so good. I emptied the bin of the Dyson, which is easy and quick, just one button and done. I changed the bag on the Eureka and vacuumed the hallway from the living room to the bedrooms. The Eureka really sucks down onto the carpet *hard* when the bag is changed, but I'm not sure it is still getting ALL the dirt. It's hard to push and feels as if I am almost pulling the carpet up as I go.
The Dyson is much easier to push and as I vacuum, I wonder if it's really even doing anything, yet once again, when I go over the same area and check the dust bin, sure enough, there is another pile of dirt, dust, and hair. I wondered as I read other reviews whether people were just not used to seeing the stuff their vacuums picked up, because of the bags, so they merely *thought* the Dyson was getting more, but my two little tests have convinced me.
I also read Consumer Reports and they do not give the Dyson a very good score, not compared to other vacuums. That gave me pause, because I do take their reviews into consideration. But this time, I'm glad I didn't let their reviews keep me from buying this machine. Everywhere I went on the 'net, it was people absolutely RAVING over their Dyson. Now I'm one of them!!
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